Streamyx rocks? I afraid not!
Within last few days, I noticed some sort of trend among tweeples in Malaysia, complaining about why Malaysia is not empowered with a fast Internet connection comparing to the other countries in the Asia Pacific and the rest of the World.
That’s something not really surprising though, cuz if you’ve been here in Malaysia for a while and you’ve tried any of the ISPs, you’ll certainly come up with a sense that Malaysia is gonna have a log way to go in terms of connectivity speed and infrastructure development.
Fairly looking into the matter, Malaysia is still far better than many other developing countries, however, having a clear vision into development, we’ll expect some urgent looks into this matter from the side of those who might be decision makers or investors.
The leaders in the Asia Pacific region are far a way to be reached (at least quickly), meanwhile the rest of the APAC countries are still possible to get to and therefore, we might have a hope to coming future when Malaysia will stand higher in such rankings.
To do so, I’m sure that having a dominated market for a specific company is not going to help the case since TM Net is basically the only cable Internet service provider around and this itself will cause some limitations not only for the consumers but even for the rest of names in the market such as Packet One, etc.
Streamyx to be more specific is somehow the only ADSL provider for home users and as a Streamyx user for more than couple of years in different places in Malaysia, I can simply share some feedbacks in the way their are offering their service:
Within last two to three years that I’m continuously using Streamyx, I had certain good times using the service and surely some bad times as well which is quite normal for such a big company with so many customers and lots of challenges ahead. Everything was fine till I did the mistake, subscribing for the 4Mbps package provided by Streamyx which is supposed to be the best ever Internet connectivity I was going to experience and I hoped it to help me a lot, doing my daily basis researches and explorations much faster and easier, but unfortunately it did not! Sorry to say, but during last 10 months of subscription, I had terrible experiences with TM Net and their Streamyx service! To give you a clue on how it worked out for me, I’ll share some few Speed Test results I’ve taken for the same 4Mbps package!
The sad part is even at the time I got the crazy speed of 100+ Mbps!!!, the simple page browsing was (and still is) a hard job to do, since the network is not fast enough to help me browse the pages as quickly as it supposed to be! It’s even worst when the Streamyx customer service will always keep telling you that they know the problems being occurred and their engineering are working on them (Perhaps that itself is the problem!). Or sometimes they put it in this way: “Servers are under maintenance and will get into order within a few days!”
Tired of complaining about my Streamyx experience, I would rather wait and see when can we have some other options to choose in between!
